FAQs

1. What is Nick Automatic? Nick Automatic is a clothing and merchandise brand known for its vibrant, unique designs that blend pop culture references with punk and streetwear aesthetics. Founded by Nicolo Nimor from Cebu, Philippines, our brand offers a range of apparel and accessories.

2. Where can I buy Nick Automatic products? You can purchase our products directly from our official website. We also have physical stores located in:

  • Marikina City, Metro Manila
  • Mandaue, Cebu

In addition, we occasionally release exclusive items through pop-up stores and special events. Make sure to follow us on social media to stay updated on the latest releases and event locations!

3. How can I find my size? We provide a detailed size chart on each product page. Make sure to check the measurements and compare them with your own to ensure a perfect fit. If you're unsure, feel free to contact our customer support for assistance.

4. Do you ship internationally? Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on your location. Please contact us at nickautomatic.team@gmail.com for more information and to discuss this further.

5. What payment methods do you accept? We accept a variety of payment methods including major credit cards (Visa, MasterCard), GCash, Maya, and other local payment options depending on your location.

6. Can I track my order? Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or through the carrier's tracking service.

7. What is your return policy? We offer a 30-day return policy for unworn and unwashed items in their original condition. To initiate a return, please visit our Returns page and follow the instructions provided. Note that sale items are final and cannot be returned or exchanged.

8. How can I contact customer support? You can reach our customer support team by filling out the contact form on our website or by emailing us at nickautomatic.team@gmail.com. We strive to respond to all inquiries within 48 hours.

9. Do you offer wholesale or bulk orders? Yes, we offer wholesale opportunities for retailers and bulk orders for events or special occasions. Please contact us at nickautomatic.team@gmail.com for more information and to discuss your needs.

10. How can I stay updated on new releases and events? The best way to stay updated is by subscribing to our newsletter and following us on social media. We regularly post about new product releases, events, and exclusive offers.