Return & Exchange

1. Overview At Nick Automatic, we strive to ensure that you are satisfied with your purchase. If for any reason you are not, we offer a straightforward return and exchange process. Please read our policy carefully to understand your rights and obligations.

2. Return Policy

2.1. Eligibility for Returns

• Items must be returned within 30 days of the delivery date.
• Items must be unworn, unwashed, and in their original condition with tags attached.
• Sale items are final and cannot be returned or exchanged.
• Items marked as "final sale" cannot be returned.

2.2. Process for Returns

• To initiate a return, please visit our Returns page and fill out the return form.
• Once your return request is approved, you will receive a return authorization and instructions on how to send your item(s) back to us.
• You are responsible for the shipping costs of returning the item(s) unless the return is due to an error on our part (e.g., wrong item shipped, defective product).

2.3. Refunds

• Once we receive and inspect your returned item(s), we will send you an email notification regarding the status of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
• Please note that shipping costs are non-refundable.

3. Exchange Policy

3.1. Eligibility for Exchanges

• Items must be exchanged within 30 days of the delivery date.
• Items must be unworn, unwashed, and in their original condition with tags attached.
• Sale items are final and cannot be exchanged.
• Items marked as "final sale" cannot be exchanged.

3.2. Process for Exchanges

• To initiate an exchange, please visit our Exchanges page and fill out the exchange form.
• Once your exchange request is approved, you will receive an exchange authorization and instructions on how to send your item(s) back to us.
• You are responsible for the shipping costs of sending the item(s) back to us unless the exchange is due to an error on our part (e.g., wrong item shipped, defective product).

3.3. Exchange Options

• If you need a different size, color, or item, please specify your preference in the exchange form.
• If the requested item is out of stock, we will issue a store credit or refund as per your preference.

4. Non-Returnable and Non-Exchangeable Items

• Gift cards
• Sale items
• Items marked as "final sale"
• Custom or personalized items

5. Damaged or Defective Items

• If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the order. Provide a detailed description of the issue and include photos if possible.
• We will assess the situation and offer a replacement or refund as appropriate.

6. Contact Information For any questions or concerns about our Return & Exchange Policy, please contact us at nickautomatic.team@gmail.com. We are here to help!